Anchor House

7 Customer Reviews

• "Really wonderful house and stay."

  Reviewed by Joshua5.0★Dec 2023

• "At first we thought how well presented was Anchor House, but then, with use, some failings emerged until after a couple of days we complained to Lyme Bay Holidays, whose maintenancer van we had seen in the streets quite frequently."

  It seemed that cleaners didn't report any defects. The floor-standing lamp in my ground floor room had a duff bulb, the hot water in my ensuite was supplied from a wall mounted electric heater with delivery through a nozzle which had a spray-end into a tiny basin, wetting the user and the floor. The ventilation fan didn't work, but the bulb was replaced promptly, the fan switch needing a part not in stock. The company contested my observation that the dining table did not accomodate ten people as per property description and were insulting enough to suggest other charis could be brought from other rooms. The sheer fact of the matter was that the table could not squeeze ten around its perimeter. Suffering badly from rheumatoid arthritis I didn't venture upstairs further than the living room but one of my sons told me that a light didn't work in their shower room. The two long settees were uncomfortable with backs which were too low to support your head. There was no visible stock of spare toilet rolls so one of my daughters-in-law had to buy some. Thanks to non-working shower vent, my room carried an increasingly unpleasant odour from which my nose will never recover! Also the bed was one which would adapt to a double by pulling out another single from beneath; but looking at it this, would not seem to be wise as the 'double' would be so low as impossible to get out of with my RA. Very disappointing indeed, there were also some small patches of plaster which had come away. The positives were that nine of us stayed in centre of town close to the beach.

  Anchor House offers large accommodation in the centre of Lyme Regis and has many period features and is furnished sympathetically. The owner is intending to replace some of the furnishings during the coming months to further improve the guest experience. We're pleased that our team were able to assist with the small issues during your stay. The Lyme Bay Team Property Owner

  Reviewed by Robert2.2★Aug 2023

• "Mostly good."

  Very good location. The bedrooms were very spacious and comfortable. Lounge and kitchen comfortable and lots of equipment in the kitchen although it took an age to warm up the oven. The downside was the bathrooms, the one downstairs being the worst. No lock on the door a very rusty looking radiator and a damp smell, we didn’t use it. Only a bath in the top on suite although it must have had a shower at some point as it had a shower fitting. Family bathroom dark and needed more shelving and hooks. Poor tv reception. Only having one set of keys for the front door was a bit of an issue for 3 families. Lyme Bay Holidays were very efficient when we had a blocked toilet.

  Thank you for your comments. The owner is planning to make some improvements during the winter and we will pass on your feedback. We can supply additional keys if required, but would encourage guests to use the key safe during their stay. The Lyme Bay Team Property Owner

  Reviewed by Susan4.1★Aug 2023

• "Ideally situated, very clean and well equipped kitchen and comfortable lounge."

  3 car parking a huge bonus. The decor in some areas is tired and needs a quick refresh. The outside terrace was basic but the BBQ needs replacing or renovating (not used)and the metal chairs are very rusty and would benefit by being painted or better still replaced. However we enjoyed our stay very much and the house was good value.

  We're pleased to be able to offer this lovely house that's full of quirky features, right in the centre of Lyme, and are glad that you had a fabulous holiday. We have passed on your comments regarding the bbq and garden chairs to the owner for consideration. The Lyme Bay Team Property Owner

  Reviewed by Linda4.4★May 2023

• "We had great time in Lyme as always."

  A growing family, 10 now, 76 to 3 years old plus a babe in arms, we finally found a lovely property with great character to suit us all. A great location. Hopefully for years to come. Everyone asked could we go next year? A lot of time spent in the amazing kitchen, had good weather and visited our favourite places in Lyme. Popped across to Honiton Market and Sidmouth. Highly recommended.

  Reviewed by John4.7★Mar 2023

• "The decor is looking a little tired"

  Reviewed by Garry4.7★Sep 2022

• "It’s a lovely house with plenty of space and good quality kitchen equipment and furniture and comfortable beds."

  It was clean internally. However, we were not able to use the garden because it was very dirty. There are 2 seagull chicks living there which is fine but it needed regular maintenance to be kept clean. I sent you pictures. It was cleaned up with a power hose on Wednesday but of course we left on the Friday.

  Reviewed by Margaret3.8★Jul 2022

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