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"Thank you for a wonderful stay and a lovely welcome hamper, much needed after some tired walking legs."
Outstanding views and really comfortable space.
Reviewed by Hayley5.0★Mar 2024
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"The property was excellent, warm and cosy yet plenty of space."
Lovely welcome pack of Dorset treats, and the views over the bay are beautiful.
Would recommend and stay again. Very close to town centre, with lots of shops and places to eat.
Reviewed by Lynda4.7★Feb 2024
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"This a perfect location lovely view and a great place to stay."
Clean and tidy and great value.
Reviewed by Paul5.0★Nov 2023
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"Property is in a nice location."
Just needs a little attention. Shower upstairs needs fixing. Plug loss. Pipes detach. Toilet seat needs to be silent close. Shower in ground level needed shower door hanging correctly. Did this myself! Remove rusted kitchen tools, potato peeler.
Blinds in bathrooms need updating. Wall in window recess of ground level twin room needs redecoration. Carpets need a clean. Sofa and armchair covers need a clean. Cushions on sofa need updating. Windows in living area need to be fully removed of cobwebs seeing at that frames the view. Balcony needs a good clean and table updating. Windows in roof need cleaning above living area.
Do not advise you have a inclosed area for dog as they isn't. Just instead advise of very closet place to take dog for toilet.
Front Door was different to operate locking and unlocking.
Please note I give feedback in all honesty of just getting best from property.
We hope you enjoyed your stay in Lyme Regis and thank you for letting us know of these issues. We could not find any record of these issues being raised during your stay, as a local agent we would have happily attended to rectify them as we want our guests to have the best possible experience. We have removed the peeler and broken masher and will arrange for the sofa arm to be cleaned.
The Lyme Bay Team
Property Owner
Reviewed by Rebecca3.4★Sep 2023
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"Welcome package was a nice touch."
This property needs decorating and a deep clean. Cob webs been there for a long time, sky lights need cleaning.
Small balcony needs updating with new furniture or a touch of paint.
Crockery, cuterlary, pots and pans etc... need replacing. They are dirty and stained.
Shower downstairs has only one temperature and that is very hot.
Bedrooms spacious and beds comfortable.
Fridge freezer a good size.
Excellent view of the bay from the propert.
Thank you for your comments. We have removed cobwebs and contacted the owner regarding the replacement of the items mentioned.
We hope you enjoyed your stay.
The Lyme Bay Team
Property Owner
Reviewed by Julie2.8★Sep 2023
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"The property was beautiful with stunning view, very clean and extremely comfortable bed!"
Would loved to have stayed longer, jopefully can come back bext year!
Thank you for the lovely feedback. Glad you enjoyed Lyme. Safe travels home!
Property Owner
Reviewed by Louise5.0★Aug 2023
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"The upstairs shower only seemed to have two setting hot and super hot - May have been user error which is why I didn't call, I used downstairs shower, but on leaving upstairs was still scorchio."
Apart from that the property was fab, well kept, beautifully clean, wonderful view, I'd definitely recommend
Reviewed by Catherine4.7★Jun 2023
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"The view is fantastic!"
Unfortunately we had to have maintenance out twice to get the shower heat sorted. The dishes in the top draw of the dish washer didn’t get washed properly. You can’t watch TV only Netflix etc.which we did mention but was never sorted. The dinning chairs are wobbly and need fixing.
Reviewed by David3.8★May 2023
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"Thank you for a wonderful stay."
The spacious appartment is so light and airy, with fantastic views from the main room. We loved watching the vast skies from the big bay window, whatever the weather.
The decor and facilities are well maintained and the flat is nicely decorated and spotlessly clean. It's a great location, just 10m walk down to the seafront, though the uphill walk back keeps you fit! And while it is on one of the main roads into town, it's still really pretty quiet most of the time. The pub next door was quite lively on the Saturday night, but nothing that bothered us.
Thank you for the lovely welcome pack.
We'd definitely stay here again.
Reviewed by Louise5.0★Apr 2023
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"A lovely, warm and well equipped property with beautiful views of the bay!"
Our only slight issue was getting a picture on the TV, we found we could not watch live TV other than through the platforms such as iplayer but this was only a minor issue.
Thank you for the Welcome pack, it was much appreciated.
Reviewed by Jane4.7★Mar 2023
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"My sister and I enjoyed our week in Bay View."
The welcome goody bag was much appreciated. The spacious clean and comfortable accommodation with lovely views suited us very well. There needs to be clear instructions on putting on the heating system. After 2 visits from the company maintenance staff they brought us 2 portable heaters as they couldn't work it out either. The television also needs clear instructions for use as it is not just a matter of using the main controller but needs to be used in conjunction with a second. Other than those 2 points we really enjoyed our stay.
Reviewed by Susan4.1★Oct 2022
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"The property was disappointing."
The property needs a coat of paint in the hallway which access is via steep stairs. For 4 older people this was difficult. Also the lights in the bathroom didn’t work, just one small down lighter. The light on the shaver point didn’t work. There was difficulty in the water flowing freely from the hand basins in both bathrooms (1 very blocked). The television did not work (needs looking at immediately).there was no mention of a very steep hill to climb to access the property. If mentioned we would not have booked as we were a party of age 87,77,75 and 68. No mention of this in the details. Overall disappointing.
1. Thank you for taking the time to leave feedback following your recent stay. Bay View is getting a scheduled paint refresh imminently, apologies that this couldn’t have been programmed a little earlier, we have had a busy summer of almost continuous bookings. We have been round and sorted out the lights, TV and drains, we only wish you had let us know when you were in residence, and we would have been more than happy to attend. We have asked the internet provider to check the line to see if that’s hindering the TV reception too. Thank you for bringing it to our attention as otherwise we don’t know. Following your feedback, we have added an accessibility note to the website as we like to pre warn potential guests of any relevant quirks that may hamper their stay. I am sorry that these issued have marred what should have been a pleasurable stay for you. Whilst the majority of guests will have an enjoyable holiday in the properties we let, this isn’t always the case, so we welcome and appreciate your feedback as it enables us to improve the service, we offer guests and the standard of properties we let. Team LBH
Property Owner
Reviewed by Patricia1.9★Sep 2022
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"We loved the apartment and thought it was in a decent location."
The sea view is amazing, but didn't really use the balcony due to a lack of privacy and had a little trouble with various dogs barking. The facilities are excellent, we had everything we needed and the double be was very comfortable though my daughter had a little discomfort in the single bed. The standard of cleaning was decent but there were huge dangling cobwebs , various marks on windows and crockery and cutlery needed a clean before we used them. On the whole we loved it and would return, welcome pack was a very nice touch.
We are so pleased that you enjoyed the apartment and location for your holiday in Lyme Regis. Its such a shame you were not able to enjoy the balcony and I have spoken to our housekeeping team regarding your cleaning observations. The welcome pack is an option that the owner has chosen to supply and is provided by a local company with local produce and generally the provisions are very well received and appreciated after a long journey, so thank you for your feedback. I am pleased that you enjoyed your holiday, and we look forward to welcoming you back again in the future. Team LBH
Property Owner
Reviewed by Phil3.8★Aug 2022
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"Really enjoyed this wonderful accommodation, we had everything we needed and more."
Comfortable and clean. Will definitely book again.
We are delighted you enjoyed your stay - thank you for leaving us feedback to that affect, it is wonderful to hear. We hope to welcome you back again.Team LBH
Property Owner
Reviewed by Jane4.7★Jun 2022
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"A beautiful property with lots of space for a family of four."
The view of the coast was stunning and watching the swifts flying back and forth over the area all evening an added bonus. So much of the property felt done up to a standard better than we are used to in holiday homes which meant we felt very comfortable and relaxed. The location is great for all that Lyme Regis has to offer. Would definitely recommend this stay.
Thank you so much for your lovely review of this wonderful property, we are delighted you enjoyed your stay and had a relaxing holiday. We hope to see you again. Team LBH
Property Owner
Reviewed by Jane5.0★May 2022
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